Dee Dee Raap
DTM
SD, USInteraction, humor, great stories and getting results that matter are what audiences most like about Dee Dee Raap's presentations. With a background in consumer and employee satisfaction research, Dee Dee brings "real" into all presentations for results that turn customer service into a solid marketing strategy, and managers into leaders who know how to inspire, communicate and celebrate employee and organizational success.
Dee Dee served as Director of Sales and Marketing for South Dakota Department of Tourism, Vice President of Marketing Development for BankWest before beginning her speaking and consulting practice in 1996. She has a degree in journalism, is a Distinguished Toastmast and a member of the National Speakers Association. Dee Dee is the author of four books on service and values, several ebooks for women, and is a columnist on service.
Dee Dee's passion is helping people make their journey great. She has conducted workshops on service, leadership and life balance in 40 states and Canada.
Interaction, humor, great stories and getting results that matter are what audiences most like about Dee Dee Raap's presentations. With a background in consumer and employee satisfaction research, Dee Dee brings "real" into all presentations for results that turn customer service into a solid marketing strategy, and managers into leaders who know how to inspire, communicate and celebrate employee and organizational success.
Dee Dee served as Director of Sales and Marketing for South Dakota Department of Tourism, Vice President of Marketing Development for BankWest before beginning her speaking and consulting practice in 1996. She has a degree in journalism, is a Distinguished Toastmast and a member of the National Speakers Association. Dee Dee is the author of four books on service and values, several ebooks for women, and is a columnist on service.
Dee Dee's passion is helping people make their journey great. She has conducted workshops on service, leadership and life balance in 40 states and Canada.
Achieve Great Service
Today's wise leaders know something very special: service is a marketing strategy that builds customer loyalty through retention, referrals and relationships. This program leverages the belief that we all serve, and how well we serve creates the customer experience that keeps our service brand promise and builds loyalty--as essential strategy for every business in any economy.
Leading to Achieve Great Service
Needed: fearlessly authentic leaders who can inspire personal best levels in service, teamwork and engagment every day. The results? Service transformed into a solid marketing strategy that builds customer loyalty. Using a proven system and model, this program delivers solid tips and strategies on how to lead to create a culture of service that makes service great.
The Power to Make the Journey Great
How do we deal with all that life throws at us and still have the passion to be our personal best, every day? What dose it take to unleash our authentic, natural energy in ways that bring out the best in us as well as those we work with? And what does "choice" have to do with any of it?
In this program, audiences are inspired to consider the impact of not only what they do, buy why and how they do it as they discover within t hemselves the only real secret to...
Taking Care of YOU When Your Job is Taking Care of Everyone Else!
Service matters. To give great service, you've got to be and do your best. To be and do your best, you have to take care of you. This program will help you smile authentically, from that place of what you love about your job. From "No Halos Here!" to "Remember the 'Why'" to "Mind Your Business," Dee Dee's innovative spirit re-charges the spirit of service so critical for success in today's economy. Especially suited for health care audiences.
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